Privacy Policy

Last updated: August 30th, 2024

Shining 3D Tech Co., Ltd. and its affiliated companies including Shining 3D Technology GmbH, Shining 3D Technology Inc., Shining 3D(HK) Company Limited, Hangzhou Shining 3D Digital System Co., Ltd., Hangzhou SHINING3D Dental Technology Ltd., Hangzhou Shining3D Aiprint Tech Co., Ltd., Chongqing Shining Tech Co., Ltd., Beijing TenYoun 3D Technology Co., Ltd., TenYoun 3D (Tianjin) Technology Co., Ltd., Hangzhou TenYoun 3D Detection Technology Co.,Ltd. (hereinafter referred to as “we” and “SHINING 3D”) acknowledge that the protection of personal information is one of our most significant legal obligations. We respect your right to privacy and value the relationship with customers, business partners and others by complying with all applicable privacy and data protection laws.

This Privacy Policy describe the types of information we may collect from you that you may provide when you visit our forum. This Privacy Policy sets out what personal information we collect, how we collect it, how we use it, your rights in connection with how we process your personal information and other important topics relating to privacy and personal information protection.

How SHINING 3D Collect Your Personal Information and Purposes.

SHINING 3D collects the following types of personal information:

Account Information

Our forums require an account to post and reply to topics. To sign up for a forum account, SHINING 3D requires your name, a username, and an e-mail address. we use your account data to identify you on the forum and to create pages specific to you, such as your profile page.

If you use a third-party social media account to log in to our services, you will need to read the third-party’s privacy policy to know their information collection practices, such as Facebook, Twitter etc… SHINING 3D stores your account data as long as your account remains open.

Email

We uses your e-mail address to:

notify you about posts and other activity on the forum;

reset your password and help keep your account secure;

contact you in special circumstances related to your account;

contact you about legal requests, like DMCA takedown requests.

You may provide additional data for your account, like a short biography, your location, or your birthday, on the profile settings page for your account. SHINING 3D makes that data available to others who can access the forum. You don’t have to provide this additional information, and you can erase it at any time. SHINING 3D stores your account data as long as your account remains open.

Post and other activity on the forum

SHINING 3D collects the content of your posts, plus data about bookmarks, likes, and links you follow in order to share that data with others, through the forum.

SHINING 3D also collects data about private messages that you send through the forum. SHINING 3D makes private messages available to senders and their recipients.

SHINING 3D stores your posts and other activity as long as your account remains open.

How SHINING 3D May Share Your Personal Information

SHINING 3D will not share or disclose your personal information except as described here:

Sharing with other SHINING 3D affiliates

We may share your personal information with other SHINING 3D affiliates which maybe in different countries/territories. SHINING 3D affiliates will only use your personal information complying with this Privacy Policy and applicable privacy and data protection laws.

Sharing with third-party service providers

We may share personal data with the hosting service providers we use in order to host our website, deliver content, secure our services, store data, host and manage our open source project, and provide customer support. You can find more information in our hosting service https://www.einstar.com related to its subprocesses.

Sharing with business partner

SHINING 3D may share your personal information with our business partners who cooperate with us to provide products and service to you, such as dealers or distributors. SHINING 3D requires these business partners to use your personal information complying with this Privacy Policy and applicable privacy and data protection laws.

Others

SHINING 3D may share your personal information with third parties when it is necessary to: (i) comply with laws, regulations, court orders, or other legal process; (ii) detect, prevent, and respond to fraud, intellectual property infringement, violation of our contracts or agreements, violations of law; or (iii) protect your or others’ health, safety, welfare, rights or property or SHINING 3D’s rights or property.

We may need to share your personal information with more recipients than the ones listed above. Should this be the case, we will inform you of the change in accordance with applicable laws and regulations.

How SHINING 3D Secures Your Personal Information

We have taken industry-compliant security measures to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage or loss of data. We have obtained the following certifications related to information security and privacy protection: ISO27001, ISO27701, ISO27017, ISO27018. We will take all reasonable measures to protect your personal information. For example, we provide secure ways of accessing to the site, we use encryption to ensure the confidentiality of data, we use trusted protection scares against malicious attacks on data, we deploy access controls to ensure that only authorized personnel have access to personal information, and we conduct security and privacy training courses to enhance employee awareness of the importance of protecting personal information.

We have a management system to correct and prevent personal information security risks as well as the appropriate technical and organizational measures to address such risks. In the event of an unfortunate personal information security incident, we will promptly inform you of the basic circumstances and possible impact of the security incident, the measures we have taken or will take, the advice you may take to prevent and reduce risk, your remedial measures, etc. according to the requirements with applicable privacy and data protection laws. We will promptly inform you of the incident-related situation by mail, letter, telephone, push notification, etc… When it is difficult to inform personal information subject one by one, we will take a reasonable and effective way to issue an announcement. At the same time, we will also be in accordance with the requirements of the regulatory authorities to report the handling of personal information security incidents.

Retention of Your Personal Information

In general, SHINING 3D will keep your information as long as it is needed to achieve our purposes listed above, as well as for the time necessary to meet any legal, tax, or reporting requirements. How long we will keep your personal information will vary depending on the specific purpose we collect and use your personal information.

We do not keep your personal information for longer than necessary unless we cannot delete it for legal or technical reasons.

Global Transfer of Your Personal Information

Civilized Discourse Construction Kit, Inc. is our hosting service provider. Our forums data stores in hosting service provider’s server which is in Canada.

To provide you with the products and service and to facilitate our global operations, your personal information might be transferred to third countries/territories and/or a third party outside the country/territory where you reside for processing. The privacy and data protection laws of these countries/territories may be different from that of your country/territory.

To fully protect your personal information, we will only transfer your personal information to countries/territories with adequate safeguards in place and in full compliance with applicable laws and for the purposes in this Privacy Policy.

Children

Our service are not intended for children under the age of 13 or the relevant minimum age under applicable local legal requirements.

If we discover that we have accidentally collected personal information from a child, we will remove that child’s personal information from our records as soon as reasonably possible.

Right in Relation to Your Personal Information

You have certain rights towards your personal information pursuant to applicable privacy and data protection laws. In general, the rights you have include but not limited to:

Right to access and correct personal information

You have the right to review, correct and update the personal information we collect from you. Once you exercise the right to access or correct and we have confirmed your verification, we will disclose to you the scope and categories of personal information we collected about you, the specific purpose for collecting your personal information, the sharing and disclosure of your personal information and relevant information you request or correct the information you request.

Right to delete personal information

You have the right to request that SHINING 3D delete your personal information we collect, subject to certain exceptions. Once you exercise the right to deletion and we have confirmed your verification, we will delete or direct our service providers to delete your personal information from our records. Please note that we may deny your request if retaining the information is necessary for us to provide products and service you requested, perform the contract with you, detect, prevent, and respond to fraud, intellectual property infringement, violation of our contracts or agreements, violations of law or fulfill other legal obligations.

Other rights

You have other rights towards your personal information besides the above-mentioned rights according to the applicable privacy and data protection laws.

You can exercise your rights using the tools that we make available via our websites or emailing us or sending us a letter to the address below and we will treat your requests in accordance with applicable privacy and data protection laws.

mail: dp@shining3d.com

Address: [No.1398, Xiangbin Road, Wenyan, Xiaoshan, Hangzhou, Zhejiang Province, China 311258 ]

Updates

This Privacy Policy may be updated to reflect changes of laws and regulations or our processing of your personal data. We encourage you to review our Privacy Policy every time you use our website or services.

Contact us

If you have any questions or opinions regarding this Privacy Policy, or if you have a request regarding information you provided us, you may either email us or send us a letter to the address below:

E-mail: dp@shining3d.com

Address: [No.1398, Xiangbin Road, Wenyan, Xiaoshan, Hangzhou, Zhejiang Province, China 311258 ]

Cookie Policy

Cookies are small bits of data that websites send to your computer when you visit. When you return to those websites, your computer sends the cookies on your computer back to website.

Our service use these cookies:

Name Essential Expires Purpose
coupon_code Yes 24 hours Applies the corresponding discount to a trial signup via promotional campaign
referral_code Yes 24 hours Applies the corresponding referral code to a trial signup via referral URL
email Yes Session remembers your e-mail as you create an account
destination_url Yes Session helps redirect you to your requested page after logging in
sso_destination_url Yes Session helps redirect you to your request page after single sign on
sso_payload Yes Session used during SSO authentication when two-factor authentication is enabled
authentication_data Yes Next Page View temporarily stores user information during login flows
theme_ids Yes 1 year remembers your theme personalization if you don’t tick “Make this my default theme on all my devices”
color_scheme_id Yes 1 year remembers your color personalization if you don’t tick “Set default colour scheme(s) on all my devices”
dark_scheme_id Yes 1 year remembers your color personalization if you don’t tick “Set default colour scheme(s) on all my devices”
cn Yes Session temporarily stores notification read state
_bypass_cache Yes Session allows the server-side cache to be bypassed during login flows
_t Yes 1440 Hours remembers who you are when you log in
_forum_session Yes Session associates an ID, and other security-related information, with your browsing session
dosp Yes Next Page View enables client denial of service protection, a security protection
text_size Yes 1 year enables client denial of service protection, a security protection
cookietest Yes Session checks if cookies are enabled when authentication fails
__profilin No Session used by software developers to bypass rack-mini-profiler

Questions?

See our Privacy Policy or contact us at dp@shining3d.com .