Cannot Login in EXScan Rigil

Hi, I have a Question,

i can Start ExScan Rigil, but th Language is Chinese. it is in Guest Mode. I have already registered my Login Data. When i try to login again, it doesnt work. Why? Can you help me?

Thank you!

May I know what’s your scanner’s serial number? You can also submit your issue at: New tab

Hi, it seems the issue might be related to your PC software. Could you please submit a support ticket? Our technical support team will take a closer look and assist you.:blush: Submit a ticket : Einstar Support

For your information.

i get an Software update for EXScan Rigil. now it´s working!
Thank you shining!