Hello, just dropped some serious cash on the vega scanner but I’m struggling to make even the most basic scans. I bought a turn table for stability but still struggling. I’m trying to scan a TV remote.
Is there a class I can take? The video on YouTube are not helpful so far. I’d like to give this thing a serious try before I return it.
Thanks
Hi, bigsland777
The Einstar Vega is a highly user-friendly device, and we understand your concerns. If possible, please reply here with examples of the objects you are scanning, the settings you selected before scanning, and details about the scanning process. If you can, recording a video would be helpful for us to review and identify the issue, so we can provide you with proper guidance.
For professional technical support, you can also submit a ticket via the following link: