The EXstar Hub software consistently crashes on processing various kinds of edits, such as deletions or generating a point cloud. This happens consistently, and has kept happening through a system reboot and reinstall of the app.
System specs are sufficient for the desired task, and the pagefile has been set to an appropriately large size.
I’m having the same issue. Also crashes at 18% every time.
Hi there, can you please update the software to the latest V1.1.3-8 and see if the issue still occurs?
Hi Toddd, please let me know the software version you are in. If possible, can you submit a ticket so our dedicated support team can follow up on this issue for you? Submit a ticket : Einstar Support
It is v1.1.3-8
I submitted a ticket already and am waiting to hear back.
Thanks.
