error 0x00000012 when generating pointcloud for IR scans

Support
1

Hi everyone,

i have been getting error 12’s when trying to generate pointclouds from IR scans and im not sure why. even with only a few thousand points.

laser scans generate pointclouds and meshes without isses with millions of points.

i have 64gb of DDR5 RAM and have already increased my pagefile size to 15gb

any ideas?

thanks.

2

Sorry for the issue, could you pls tell me your scanner model and software version?