Saving of mesh data in project not possible

After creating mesh it’s not possible to keep the data in the project.

I tried to find any solution but whenever i move to other menu i am getting the warning that mesh will be deleted. For all scanning SW i know it is always possible to save the meshed data within the project. Usually the mesh is shown up in the object browser tree.

Is this a bug or missing feature? This basic feature MUST be available!

Thank you for your feedback and for raising this important point about mesh data management within the project. We understand your frustration, and we want to clarify the current design philosophy and assure you that your data is not lost.

This behavior is not a bug, but a specific design choice made to optimize performance and workflow efficiency for the majority of our users. Here’s a breakdown of the reasoning and the solutions available to you:

1. The Rationale: Performance and Project Integrity

  • Performance Optimization: High-resolution meshes can be extremely large files. Keeping them loaded in the active project memory at all times would significantly slow down the software, consume vast amounts of RAM, and make handling complex projects with multiple scans very cumbersome.

  • Streamlined Workflow: The primary workflow is designed around processing the scan data (the point cloud) to generate a mesh, and then immediately exporting that mesh for its intended use (e.g., in a CAD program, for 3D printing, or for archival). By not automatically saving the mesh internally, we keep the project file lean and fast.

2. How to Preserve Your Mesh Data

While the mesh isn’t stored within the project file itself, we provide rich and flexible options to export and save your work at every stage. You can easily preserve your generated mesh by exporting it to a standard, universally recognized file format.

The EXStar hub software provide you with two ways:

1.Click “export the scan” at the right side of the “In progress” page, you’ll see the “save mesh locally”, you can choose to save the mesh into stl/obj/ply format onto your local computer, we suggest you create a file that is specialized for saving meshed data so you can quickly find them when needed.

2.Below the icon of the “export the scan”, you can find the access to export the meshed data onto SKetchfab or Shining3D digital cloud, you can also choose to manage your meshed data in these two systems.

We genuinely appreciate you highlighting that this “in-project” mesh saving is a feature you rely on. While the current system is designed for optimal performance, we are always listening to user feedback to improve the software.

We will definitely forward your strong request for an optional way to keep the mesh within the project tree to our development team for serious consideration in future planning.

In the meantime, we recommend using the export function immediately after meshing to secure your data. This ensures you have a persistent copy without affecting the performance of your ongoing project.

Thank you for your passion and for helping us make our product better. Please don’t hesitate to reach out if you have any other questions or suggestions.

I do not agree on this and have other perspective.

In most of the use case a generated mesh is the final result and users want to keep this stored in the scanning software. Keeping the generated mesh permanent available in the project tree of the scanning software is supported by every software that i know. I see no reason why EXStar Hub SW should not be able to do this.

Attached some screenshots from other scanning SW which allow to keep the final generated and modified mesh in the project tree. Very useful and basic feature!

Please forward to R&D to get feedback about implementation in later versions.

Thanks for your reply, we’ll inform this to the R&D team:)

Please provide feedback from R&D if this feature will come otherwise i will return the Rockit.

It’s really annoying to generate mesh again and again when returning to the project at later time.

As said, all other scanning sw i know have such basic feature. And it’s more than the four i mentioned as example above. Looking forward to your feedback from R&D. Thanks

@EINSTAR-Ella Please provide feedback from R&D about this requst. Will this feature come in near future?

I second the request. Performance may be an issue on lower end systems but RAM as well as storage space is cheap, worktime is not! There should be a setting to activate keeping the mesh in the project tree.

Indeed it is a very basic feature, one you expect to be there if you have worked with other scanners prior and don’t expect to be not available at the pricepoint of the rockit. Maybe a first time 3d-scanner owner might not miss it but not all customers fall in that category.